Sendigram API Usage Policy

Thank you for using the Sendigram Application Programming Interfaces (the "APIs"). By accessing the APIs, You agree to this API Usage Policy (the "Policy") and our Terms. Sendigram has open APIs that You can access on the Site. We provide these APIs to allow people to build on and benefit from our Services by creating software, services, or modules that connect to our platform or have access to the data within our platform via our APIs (an "Integration"). This Policy is and will be treated as part of our Terms. Capitalized terms used and not otherwise defined in this Policy have the meanings given to them in our Terms.

You will only access the APIs using OAuth or an API key. If You have an Integration, then users must have the option to log in via OAuth or their API key. You will not prompt users to provide their Sendigram Account credentials (such as username, password, or security questions).

You will not use the APIs to send spam or take any actions that violate our Acceptable Use & Anti-Spam Policy and our Terms. You will comply with all applicable laws (including privacy laws and United States export control laws and regulations and economic sanctions laws and regulations). You will follow all documentation We provide for the APIs. You will not attempt to hack or change the way the Services function. We may throttle your use of the APIs at any time. We may monitor your use of the APIs for compliance with these rules, and We may deny You access to the APIs if You violate this Policy.

You will respect the privacy of our users. You must obtain express permission from each user before You access their Sendigram Account. Your Integration must display a privacy policy for users detailing the information You will collect from them when they use the Integration. You will only access a user's data to the extent permitted by the user and explained in your privacy policy. You must immediately delete a user's data if the user requests deletion or terminates their account with You. Any user data that is collected by Sendigram via your Integration will be treated in accordance with our Privacy Policy.

You will implement and maintain appropriate technical and organizational security measures to protect and to preserve the security, integrity, and confidentiality of the data of your users. These security measures must prevent the unauthorized access or disclosure of personal or confidential data that You process. You must promptly report any security deficiencies or Security Incidents that may impact or compromise our users, APIs, or Services in writing to support@sendigram.com. You will promptly correct any security flaws or deficiencies. If there is a Security Incident, You will work with Us to immediately remediate the incident or deficiency. Upon remediation, You will certify in writing that You are in compliance.

We reserve the right to review or audit your books, records, agreements, access logs, third-party audit and examination reports, systems, networks, facilities (including physical and remote access to data centers and cloud facilities), controls, policies, and procedures related to your Integration to ensure compliance with this Policy.

We grant You a non-exclusive, non-transferable, non-sublicensable, revocable, limited right to access and use the APIs to develop, test, and support your Integration and to distribute or allow access to your Integration to users of your services, provided that You comply with this Policy and all applicable laws. You have no right to distribute or allow access to our stand-alone APIs. We may terminate your access to our APIs at any time for any reason.

We own all right, title, and interest in the Services and the APIs, including all intellectual property rights, marks, code, and features. You will not infringe, reverse engineer, or copy our code, design, or content. You will not access our APIs in order to compete with our Services. Any rights not expressly granted by this Policy are withheld; if a right is not expressly stated in this Policy, it is not granted to You. You own all right, title, and interest in the Integration, except for the APIs, our marks, and the Services. If You provide feedback about the APIs or the Services, We may copy, modify, create derivative works, display, disclose, distribute, or use that feedback without any obligation to You.

You will not use our name and marks (meaning our logos, mascots, and copyrighted images) without written approval from Us. You will not alter or remove any proprietary notices in our marks. You will not use our name or marks in your Integration name or logo, or in any way that implies an endorsement by Us. If You use our marks to create your logo or name, You will immediately assign those rights to Us at no expense.

To the maximum extent permitted by law, We provide the APIs "as is". That means We do not provide warranties of any kind, either express or implied, including, but not limited to, merchantability and fitness for a particular purpose.

We may update or modify the APIs and this Policy from time to time by posting the changes on this site or notifying You via email. These changes may affect your use of the APIs or the way your Integration interacts with the APIs. If We make a change that is unacceptable to You, You must stop using the APIs.

You may have access to confidential, proprietary, and non-public information specific to the APIs ("Confidential Information"). You may use this information solely to develop, test, and support your Integration. You will not disclose the Confidential Information to anyone without our written consent, and You will protect the Confidential Information from unauthorized use and disclosure in the same way You would protect your own confidential information.

You will indemnify and hold Us and our Affiliates harmless from any losses (including attorney fees) that result from third-party claims that relate to your use of the APIs.

This Policy does not create or imply any partnership, agency, or joint venture. This Policy will apply for as long as You use the APIs or until terminated in accordance with our Terms. In the event of a conflict between this Policy and the Terms, the Terms will prevail.

This API Usage Policy was last updated on: 01/08/2026