Understanding autowarmup in Sendigram

Email autowarmup is an automated process designed to gradually increase the volume of emails sent from a new or rarely used email address or domain. Its primary goal is to build a positive sender reputation and ensure your messages land in the "Inbox" rather than the "Spam" folder.

Why Autowarmup is Essential

Starting a mass mailing campaign from a fresh domain can often lead to immediate blocks. Here is why Sendigram uses an automated approach:

  • Avoid Spam Filters: Email providers are suspicious of new accounts that suddenly send thousands of emails. Warmup helps you earn their trust.
  • Build Reputation Naturally: Our system mimics organic, human-like activity by eliminating suspicious spikes in volume that could damage your reputation.
  • Maximize Engagement: A "warmed" address reaches the inbox more often, leading to higher open rates and better campaign results.
  • Protect Your Investment: Proper warmup ensures that your marketing efforts and lead generation costs aren't wasted due to low deliverability.

How it Works Behind the Scenes

The system monitors every unique pair of IP address and Domain. It tracks real-time data to decide whether to speed up, slow down, or pause your sending to keep your reputation safe.

Key Metrics Tracked:

  • Delivered & Sent: The volume of your traffic.
  • Opens: A primary indicator of positive engagement.
  • Hard Bounces: Invalid email addresses that hurt your score.
  • Spam Complaints: The most "expensive" metric; high complaints will stop a warmup immediately.

Warmup Statuses

Your domain will always be in one of the following states:

Status What it means
Normal Everything is on track. Your daily limit can grow based on good performance.
Downgrade A "yellow flag." Your limits are cut by 50% due to a slight dip in metrics.
Incident A "red flag." Sending is paused for 48 hours to prevent permanent domain damage.
Restoring A 7-day probation period after an incident where limits are fixed at a minimum.
DEAD The domain has a critically poor reputation and is excluded from further sending.

The Growth Engine: How Limits Increase

If your domain is healthy, the system recalculates your Daily Limit once every 24 hours. It uses a "Warmup Score" based on your performance over the last three days:

$$warmupScore = (bounceScore \times 40) + (complaintScore \times 40) + (openScore \times 20)$$

  • Score > 80: Your sending speed increases by 10%.
  • Score < 60: Your speed is reduced by 10%.
  • Score < 40: Your speed is reduced by 30%.

Note: The system starts at a minimum of 100 emails per day and can scale up to 100,000 emails per day as your reputation grows.

Safety Features

1. Incident Detection

Every 15 minutes, the system scans for critical issues. An incident is triggered if your spam complaints exceed 0.3% or your hard bounces exceed 4% in a single day. If this happens, your sending pauses for a 48-hour "cooling off" period.

2. The "One Strike" Rule in Restoration

After an incident, you enter a 7-day Restoring phase. Be careful: if a second incident occurs during these 7 days, the domain is marked as DEAD and cannot be recovered within the system.

3. Automatic Downgrades

If your yesterday's stats show complaints over 0.1% or bounces over 2%, the system automatically triggers a DOWNGRADE. This immediately cuts your daily limit in half and resets your growth speed to 1 until metrics improve.

What You Need to Do

The best part about Sendigram’s autowarmup is that it is automatic. As a user, your main focus should be:

  1. Sending Quality Content: High engagement (opens and clicks) helps the system increase your limits faster.
  2. Maintaining Clean Lists: High bounce rates will trigger "Downgrade" or "Incident" modes, slowing down your progress.

By following these simple guidelines, Sendigram will safely scale your outreach to thousands of emails while keeping your domain's reputation pristine.

Still have questions?