Understanding domain statuses: Verified, Processing, Unverified
Managing sending domains
Why DNS records matter for email deliverability
Adding & verifying DNS records (SPF, DKIM, DMARC)
Understanding Your Domain Health
Checking & resolving domain blacklist issues
Managing sender email addresses
Sender address requirements and best practices
What to do if a sender address is in use by active campaigns
Understanding shared vs. dedicated IP addresses
Connecting or disconnecting a domain to/from an IP address
Buying & managing dedicated IP addresses
User roles & statuses
User status explained: active and deleted users
How to add a new user: user invitations and registration
Managing user permissions and access rights
Default permissions for additional users
Deleting users
Transferring admin rights to another user
What happens after admin rights are transferred?
What happens when permissions are disabled for a user?
How to create a contact
How to work with contact list
Technical Requirements for Your Contact List Fields
Adjusting contact list settings
How to Create a Contact Group
How to Work with a Contact Group
How to Create a Segment
How to work with a segment
Creating & managing groups
Managing contact attributes
Adding and managing custom fields
Adding and managing tags
How to create your first email campaign
Campaign card overview: General, Contacts, Email template, Scheduler
Naming and renaming campaigns
Understanding campaign statuses: Waiting, In progress, Paused, Finished
Saving progress and navigating between campaign blocks
How to set up the sender email address and name
Managing reply-to addresses in campaigns
Selecting and managing IP addresses for sending
How to select recipients: Contacts, Groups, Segments
Excluding contacts and groups from a campaign
Understanding contact limits and subscription packages
What to do if you exceed your email sending limit
Validating contacts before sending: Email Checker explained
Choosing and editing email templates for campaigns
Uploading custom HTML
Writing effective subjects and preheaders
Personalizing Your Subject Lines and Preheaders
Adding and managing UTM parameters
Scheduling campaigns: send now or later
Setting up delivery dates, times, and days of the week
How to calculate and adjust sending volume over time
Managing dedicated IP expiration and renewal
Understanding autowarmup in Sendigram
How to preview and test your campaign
Managing and editing your test email group
Using the campaign calendar: viewing, filtering, and creating campaigns
Understanding campaign statuses: Active, Scheduled, Completed
Viewing campaign details and quick actions from the calendar
Navigating the campaign list: columns and filters
Searching and filtering campaigns by name, date, and status
Campaign card: overview, timeline, and audience
How to pause, continue, or delete a campaign
Understanding campaign statuses: Planned, Active, Paused, Finished
Campaign performance & analytics
Using heatmaps to analyze email engagement
How to Create a Contact Group
In Sendigram, a Group is a static, manually managed list of specific email addresses. Creating groups allows you to organize your audience for targeted campaigns and automated workflows.
There are two primary ways to create a contact group within the platform.
Method 1: Creating a Group from Your Contacts List
You can quickly create a new group by selecting existing subscribers directly from your main contacts list.
- Navigate to your Contacts section and locate the subscribers you want to group together.
- Select one or more contacts by checking the boxes next to their email addresses.
- Once selected, a menu window will appear displaying the text: "XXX email(s) selected".
- Click on the Actions button to open the dropdown selector.
- Choose the option Create group with these contacts.
- A modal window will open, prompting you to name and finalize your new contact group.
Method 2: Creating a Group Inside an Automation Flow
If you are in the middle of building an automated email sequence and realize you need a new group, you do not have to leave the workflow editor.
- While working within the automation builder, navigate to the Audience element.
- In the menu where it says "Choose which contact groups should enter the flow", you will see a selector for your existing groups.
- Click the Create group button.
- A modal window will launch, allowing you to create and name a new group immediately without losing your place in the workflow.
Still have questions?