How to Create a Contact Group

In Sendigram, a Group is a static, manually managed list of specific email addresses. Creating groups allows you to organize your audience for targeted campaigns and automated workflows.

There are two primary ways to create a contact group within the platform.

Method 1: Creating a Group from Your Contacts List

You can quickly create a new group by selecting existing subscribers directly from your main contacts list.

  1. Navigate to your Contacts section and locate the subscribers you want to group together.
  2. Select one or more contacts by checking the boxes next to their email addresses.
  3. Once selected, a menu window will appear displaying the text: "XXX email(s) selected".
  4. Click on the Actions button to open the dropdown selector.
  5. Choose the option Create group with these contacts.
  6. A modal window will open, prompting you to name and finalize your new contact group.

Method 2: Creating a Group Inside an Automation Flow

If you are in the middle of building an automated email sequence and realize you need a new group, you do not have to leave the workflow editor.

  1. While working within the automation builder, navigate to the Audience element.
  2. In the menu where it says "Choose which contact groups should enter the flow", you will see a selector for your existing groups.
  3. Click the Create group button.
  4. A modal window will launch, allowing you to create and name a new group immediately without losing your place in the workflow.
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