Signup Login
Home Help Center Email Marketing Service Sender settings Adding Cloudflare domain
Quick Setup Guide
How to start and complete onboarding Tracking your onboarding progress: a step-by-step guide Claiming your onboarding reward and using the coupon code What happens if you skip or end onboarding early
Email & contact metrics Understanding email performance metrics: Sent, Deliverability, Open rate, Click rate Why the number of sent emails doesn't match your contact list Working with recent lists
Creating an account on Sendigram Recovering your Sendigram account password Changing your Sendigram password Changing your account login (email address) Deleting your account
Plans differences Email Plan Guide Purchasing & renewing a package Auto top-up feature Switching between different plans Unused package credits Using a discount coupon Refunds
Understanding domain statuses: Verified, Processing, Unverified Managing sending domains Why DNS records matter for email deliverability Adding & verifying DNS records (SPF, DKIM, DMARC, MX) Adding GoDaddy domain Adding Cloudflare domain Adding Shopify domain Adding Squarespace domain Adding Bluehost, Network Solutions or Domain.com domain Understanding Your Domain Health Checking & resolving domain blacklist issues Managing sender email addresses Sender address requirements and best practices What to do if a sender address is in use by active campaigns Understanding shared vs. dedicated IP addresses Increasing sending limits with multiple domains Connecting or disconnecting a domain to/from an IP address Buying & managing dedicated IP addresses
User roles & statuses User status explained: active and deleted users How to add a new user: user invitations and registration Managing user permissions and access rights Default permissions for additional users Deleting users Transferring admin rights to another user What happens after admin rights are transferred? What happens when permissions are disabled for a user?
How to create a contact How to work with contact list Technical Requirements for Your Contact List Fields Adjusting contact list settings How to Create a Contact Group How to Work with a Contact Group How to Create a Segment How to work with a segment Creating & managing groups Managing contact attributes Adding and managing custom fields Adding and managing tags
How to create your first email campaign Campaign card overview: General, Contacts, Email template, Scheduler Naming and renaming campaigns Understanding campaign statuses: Waiting, In progress, Paused, Finished Saving progress and navigating between campaign blocks How to set up the sender email address and name Managing reply-to addresses in campaigns Selecting and managing IP addresses for sending How to select recipients: Contacts, Groups, Segments Excluding contacts and groups from a campaign Understanding contact limits and subscription packages What to do if you exceed your email sending limit Validating contacts before sending: Email Checker explained Choosing and editing email templates for campaigns Uploading custom HTML Writing effective subjects and preheaders Personalizing Your Subject Lines and Preheaders Adding and managing UTM parameters Understanding placeholders in custom HTML templates What happens to your templates when you edit them outside of campaigns and automations? Scheduling campaigns: send now or later Setting up delivery dates, times, and days of the week How to calculate and adjust sending volume over time Managing dedicated IP expiration and renewal Understanding autowarmup in Sendigram How to preview and test your campaign Managing and editing your test email group Using the campaign calendar: viewing, filtering, and creating campaigns Understanding campaign statuses: Active, Scheduled, Completed Viewing campaign details and quick actions from the calendar Navigating the campaign list: columns and filters Searching and filtering campaigns by name, date, and status Campaign card: overview, timeline, and audience How to pause, continue, or delete a campaign Understanding campaign statuses: Planned, Active, Paused, Finished Campaign performance & analytics Using heatmaps to analyze email engagement
General email performance Comparing campaign variants Ratings and trends Comparing your results with Industry benchmarks How multilevel sorting works Monitoring your email marketing performance
What is Sendigram Email Builder How to create a new template How to manage your templates list Template Tags
Automations Overview Creating a New Automation Understanding Automation Templates Managing Your Automations List Automation Builder: Overview and Navigation Setting Up Automation Details (Name, Description, Tags) Working with Triggers Working with Actions Managing Elements in the Workflow Canvas Running and Pausing Automations Automation Settings Panel Managing Emails and Templates Inside Automations Contact Management Inside Automations Sending limits for automations
WordPress: Getting Started

Adding Cloudflare domain

If your domain's DNS is managed in Cloudflare, you connect it to Sendigram by adding six DNS records in the Cloudflare dashboard. It takes about 10 minutes, and verification usually completes within minutes, since Cloudflare updates DNS quickly.

This works whether you bought the domain from Cloudflare or only moved its DNS to Cloudflare from another registrar.

Once your domain is verified, your emails are sent from your own domain and pass the SPF, DKIM and DMARC checks that Gmail, Yahoo and Outlook require from bulk senders.

Before you start, make sure you have:

  • Access to the Cloudflare account where your domain is active
  • A Sendigram account

The one Cloudflare-specific step that matters most: the three DKIM records must be set to DNS only, not Proxied. Step 3 shows how.

Step 1. Add your domain in Sendigram

  1. Sign in to Sendigram.
  2. Open the profile menu and select Sender settings.
  3. Click Add domain.
  4. Enter your domain name, for example yourbrand.com, and confirm.

Sendigram shows the DNS records for your domain. Keep this window open, or come back to it later from the domain's View action. You will copy each record into Cloudflare in Step 3.

Step 2. Open your DNS records in Cloudflare

  1. Sign in to the Cloudflare dashboard in a new browser tab.
  2. Select the domain you added in Sendigram.
  3. Go to DNS → Records.

Leave existing records as they are. You only need to add new ones.

Step 3. Add the Sendigram records in Cloudflare

Add all six records from Sendigram: three DKIM records, one MX record, one SPF record and one DMARC record. For each one:

  1. Click Add record.
  2. Select the record Type shown in Sendigram.
  3. Fill in Name and the value field as described in the table below. Cloudflare names the value field differently for each type: Target for CNAME, Mail server for MX and Content for TXT.
  4. For each DKIM (CNAME) record, click the orange cloud so Proxy status shows DNS only (grey cloud).
  5. Leave TTL at Auto and click Save.

Important: Proxied DKIM records can't be verified. Cloudflare's proxy is built for website traffic and hides the real DKIM target, so email providers and Sendigram can't read it. Make sure all three CNAME records show the grey cloud.

Record Type in Cloudflare Name in Cloudflare Value in Cloudflare
DKIM (x3) CNAME, DNS only The part before your domain, ending in ._domainkey Target: copy from Sendigram, one value per record
MX MX sendigram Mail server: feedback-smtp.us-east-1.amazonses.com, Priority 10
SPF TXT sendigram Content: v=spf1 include:amazonses.com ~all
DMARC TXT _dmarc Content: v=DMARC1; p=none;

Always copy the values from your own Sendigram window. The table shows how each field maps, so check your screen if anything differs. Cloudflare accepts either the short name (sendigram) or the full one (sendigram.yourbrand.com) and adds your domain for you.

Already have an SPF record? You don't need to change it. Sendigram's SPF record sits on the sendigram subdomain, not on your root domain, so it doesn't conflict with your existing one, including records added by Cloudflare Email Routing.

Already have a DMARC record? If the list already has a TXT record named _dmarc (for example, one created by Cloudflare DMARC Management), keep it and skip the Sendigram DMARC record. A domain can only have one DMARC record.

Step 4. Verify your domain in Sendigram

  1. Go back to Sendigram and open Sender settings.
  2. Find your domain and click Check DNS records.

Cloudflare usually publishes new records within a few minutes. If the check doesn't pass right away, wait a while and click Check DNS records again.

Once your domain is verified, add a sender address on that domain in the Sender address tab and start sending.

Troubleshooting

  • DKIM records don't verify. Open each CNAME record and check that Proxy status is DNS only (grey cloud). This is the most common Cloudflare issue.
  • Records are saved but nothing verifies. Your domain may not be active in Cloudflare yet. Check the domain's overview page. If it says the nameservers are pending, finish switching nameservers at your registrar, or add the records at your registrar instead.
  • Your domain was added to Cloudflare by your hosting provider. Some hosts set up Cloudflare for you. In that case, add the records in your hosting control panel instead.
  • Verification still fails. Compare each record in Cloudflare with Sendigram, character by character, and check for extra spaces in the value.
  • Still stuck? Contact Sendigram support and include your domain name and a screenshot of your Cloudflare DNS records.
Still have questions?
Contact Us